{"id":11267,"date":"2022-08-21T12:28:54","date_gmt":"2022-08-21T12:28:54","guid":{"rendered":"https:\/\/www.latemplerie-chambre-hote-la-fleche.fr\/politique-confidentialite\/"},"modified":"2023-09-16T01:27:05","modified_gmt":"2023-09-15T23:27:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.latemplerie-chambre-hote-la-fleche.fr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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INTRODUCTION<\/b><\/h2>

The Templerie (MADAME NATHALIE POLOMACK) undertakes to ensure that the collection and processing of your data is carried out in a lawful, fair and transparent manner, in accordance with the General Data Protection Regulation (RGPD) and Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms.<\/span><\/p>

The collection of personal data of its customers is limited to what is strictly necessary, in accordance with the principle of data minimisation, and indicates the purposes pursued by the collection of this data, whether providing this data is optional or mandatory to manage requests and who will be able to see it.<\/span><\/p>

I. About us<\/b><\/h2>

The Templerie (MADAME NATHALIE POLOMACK) is an IE with its registered office at 41 rue de la Tour d’Auvergne, 77200 La Fl\u00e8che and registered at Le Mans under SIRET number 793 996 950 00036. Code APE 5520Z.<\/span><\/p>

The Company offers the following services:<\/span><\/p>

  • Tourist and other short-term accommodation<\/span><\/li><\/ul>

    II. Definitions<\/b><\/h2>

    “Site”<\/b> means the Company’s website, namely, www.latemplerie-chambre-hote-la-fleche.fr<\/span><\/p>

    “Cookies”:<\/b> A cookie is a piece of information deposited on the hard disk of an Internet user by the server of the site they are visiting. It contains several pieces of data: the name of the server that deposited it, an identifier in the form of a unique number or a text and possibly an expiry date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and record information.<\/span><\/p>

    “Personal data”<\/b> means any information relating to an identified natural person or a person who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to that person. This is, for example, the User’s email address.<\/span><\/p>

    “Customer”<\/b> means any natural or legal person who makes a reservation on the Site, with our partner service providers (e.g. Booking.com) or directly with the receptionist on duty at the establishment whose address is indicated in Article I;<\/span><\/p>

    “Reservation”<\/b> means any reservation made by the User, Client, Professional, Consumer with a view to benefiting from the Company’s Services;<\/span><\/p>

    “General Terms and Conditions of Sale and Use”<\/b> or <\/span>“GTC\/GU”<\/b> means the general terms and conditions of sale and use of the Company;<\/span><\/p>

    “Consumer”<\/b> means the buyer who is a natural person who is not acting for professional purposes and\/or outside of his professional activity;<\/span><\/p>

    “Professional”<\/b> means the buyer who is a legal or natural person acting in the course of his professional activity;<\/span><\/p>

    “Services”<\/b> means all services and\/or products offered to Client and Professional Users by the Company through the Sites held by the Company;<\/span><\/p>

    “Company”<\/b> means the Company LA TEMPLERIE (MADAME NATHALIE POLOMACK), more fully referred to in Article I hereof;<\/span><\/p>

    “User”<\/b> means any person who makes use of the Site.<\/span><\/p>

    “Account”<\/b> means the client’s personal space with the Company’s partner providers.<\/span><\/p>

    “Quote”<\/b> means a quote produced by the Company for a specific, bespoke service requested by the Client<\/span><\/p>

    “RGPD”<\/b> means the General Data Protection Regulation applicable from 25 May 2018.<\/span><\/p>

    “Processing of personal data”<\/b> means any operation or set of operations which is performed upon such data, whatever the process used (collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction…)<\/span><\/p>

    III. Protection of Personal Data<\/b><\/h2>

    In accordance with the law known as “Informatique et Libert\u00e9s” of 6 January 1978 and the General Data Protection Regulation 2016\/679 (RGPD), the information concerning you is intended for the Company, which is responsible for processing. You have the right to access, rectify and delete data concerning you (details in article 7). You may exercise this right by sending an email to <\/span>contact.latemplerie@gmail.com<\/b><\/p>

    By connecting to the Company’s www.latemplerie-chambre-hote-la-fleche.fr website, you are accessing content protected by law, in particular by the provisions of the Intellectual Property Code. The Company only authorises strictly personal use of the information or content you access, limited to saving it on your computer for the purpose of displaying it on a single screen, as well as reproduction, where authorised (link or download button) for copying or printing on paper. Any other use is subject to our express prior authorization. By continuing your visit, you agree to abide by the above restrictions.<\/span><\/p>

    The Company commits its Clients, Users, Consumers, Professionals to respect the laws in force and the ethical rules of practice necessary for the establishment of a relationship of trust between the Company and its Clients, Users, Consumers, Professionals.<\/span><\/p>

    The Company commits its Users to respecting a set of obligations through its GTC\/GU.<\/span><\/p>

    Any breach of these obligations may result in the cancellation without notice of a booking made on the Company’s website or directly with The Templerie.<\/span><\/p>

    NOTES THAT THE COMPANY DOES NOT TRADE OR RENT ITS CLIENTS’ AND PROSPECTS’ FILES.<\/span><\/p>

    The Company’s website is not intended for minors. We do not knowingly collect or process personal data relating to minors. In the event that we become aware of the collection of personal data of minors without the prior consent of the holder of parental authority\u0301, we will take appropriate measures to delete such personal data from our servers.<\/span><\/p>

    1. Data Controller<\/b><\/li><\/ol>

      The person responsible for processing the personal data referred to herein is Ms. Nathalie POLOMACK, director of THE TEMPLERIE whose company information is stipulated in Article 1 on this page.<\/span><\/p>

      1. Nature of the Data Collected<\/b><\/li><\/ol>

        User information and rights<\/b>.<\/p>

        The company hereby clearly informs you about the processing of personal data that it implements in the course of its activity, how the data is collected, used and protected.<\/span><\/p>

        Any User, Customer, Consumer, Professional has the right to request from the data controller, i.e. Ms. Nathalie POLOMACK access to the personal data provided;<\/span><\/p>

        • The rectification or deletion thereof;<\/span><\/li>
        • A limitation of the processing relating to his\/her person;<\/span><\/li>
        • To object to the processing;<\/span><\/li>
        • To data portability;<\/span><\/li>
        • To lodge a complaint with the CNIL.<\/span><\/li><\/ul>

          Subcontracting<\/b><\/p>

          The Company undertakes to ensure that any subcontractor provides sufficient contractual guarantees regarding the implementation of appropriate technical and organisational measures, so that the processing meets the requirements of the European Data Protection Regulation (see list of data recipients in Article 6).<\/span><\/p>

          Data collected on the website (contact form)<\/b>.<\/p>

          When a Client, User, Consumer, Professional, makes a booking request on the site via our contact form, the following data is collected and processed by the Company: email, first name, last name, telephone, country, arrival date, departure date, number of adult(s), number of child(ren), additional information that the Client, Professional, User, Consumer, deems necessary for his\/her booking request.<\/span><\/p>

          Data collected on the site (via our service provider Alliance R\u00e9seaux)<\/b><\/p>

          When a Client, User, Consumer, Professional, makes a reservation request on the site, the following data is collected and processed by our subcontractor Alliance R\u00e9seaux: email, first name, last name, country, telephone number, IP address, type of room, reservation rate, date of stay, credit card number (16 digits + expiry date), and additional information that the Client, Consumer, Professional, User may transmit if he\/she deems this information to be good and useful for his\/her reservation.<\/span><\/p>

          The data is then transmitted to us by email with the exception of the bank card number (16 digits + expiry date) which remains in secure access on the Alliance R\u00e9seaux server. This data is only visible with a password and an identifier via the intranet between the Company and Alliance R\u00e9seaux.<\/span><\/p>

          Data collected at the Company’s Establishment<\/b>.<\/p>

          When a customer arrives, the following data is collected and processed: date of arrival and departure from the establishment, room number, number of breakfasts, if any, order history, complaints, incidents, information relating to correspondence on our site or directly with the Company (email message sent directly).<\/span><\/p>

          Some data is collected automatically as a result of the user’s actions on the site (see the paragraph on cookies in Article 8).<\/span><\/p>

          Data collected by a Partner Provider<\/b>.<\/p>

          A customer, consumer, professional may book a service from the Company through a partner provider. The data collected by this means (e.g. Booking.com) are subject to the GTC\/GU and Privacy Policy of these Partner Providers and those of the Company.<\/span><\/p>

          Submitted data shall not include sensitive personal data, such as governmental identifiers (such as social security numbers, driving licence numbers, or taxpayer identification numbers), full credit card numbers (except as may be requested in particular in connection with a booking on the site by filling in the appropriate field on the booking form) or personal bank account numbers, medical records or health care claim information associated with individuals, but not limited to this list.<\/span><\/p>

          Concerning the collection of identity data<\/b><\/p>

          Prior identification for the provision of the desired service<\/b>.<\/p>

          The provision of a room requires prior identification of the client using their identity card or any other document allowing them to be identified. The personal data (surname, first name, postal address) appearing on the identity document are used to carry out our legal obligations resulting from the provision of the service as set out in the reservation. The client, whether consumer or professional, must not provide false personal information and must not make a reservation for another person without their permission. The contact details provided must always be accurate and up to date.<\/span><\/p>

          Collection of terminal data<\/b>.<\/p>

          Collection of profiling and technical data for the purpose of providing the service.<\/span><\/p>

          Some of your device’s technical data is collected automatically by the Site and server. This information includes, but is not limited to, your IP address, Internet service provider, hardware configuration, software configuration, browser type and language… The collection of this data is necessary for proper navigation of the Company’s website.<\/span><\/p>

          The Company also provides a personalised experience using automated decision making via its newsletter email messages.<\/span><\/p>

          Collection of technical data for commercial and statistical purposes<\/b>.<\/p>

          Technical data from your device is automatically collected and stored by the server and our subcontractors for advertising, marketing and statistical purposes. This information helps us to personalise and continually improve your experience on our Site. We do not collect or store any personally identifiable information (first name, last name, address…) that may be attached to technical data.<\/span><\/p>

          1. Purpose of the Processes<\/b><\/li><\/ol>

            The main purpose of collecting your personal data is to provide you with a safe, optimal, efficient and personalised experience in the facility. To this end, you agree that we may use your personal data to:<\/span><\/p>

            • Provide and facilitate our services, including conducting checks on you to do so;<\/span><\/li>
            • Resolve any problems to improve the use of our site and services;<\/span><\/li>
            • Customise, evaluate, improve our services, content and documentation;<\/span><\/li>
            • Analyze the volume and history of your use of the Company’s services;<\/span><\/li>
            • To inform you about the Company’s services;<\/span><\/li>
            • Prevent, detect and investigate any potentially prohibited and illegal activities or activities contrary to good practice, and ensure compliance with the Company’s T&C\/GU;<\/span><\/li>
            • Comply with our legal and regulatory obligations.<\/span><\/li>
            • For customers who have made a booking directly on the website, by telephone or via the Company’s partner service providers, we process their data for the performance of the service contract.<\/span><\/li>
            • For our newsletter, we process your personal data on the basis of the explicit consent you have given for this.<\/span><\/li><\/ul>

              VII. Recipients of Data<\/b><\/h2>

              Personal data about you collected on the website, at the facility and from partner service providers is intended for use by the Company and may be passed on to subcontracting companies that the Company may use in the course of providing its services. The Company ensures compliance with data protection requirements for all its subcontractors. The Company does not sell or rent your personal data to third parties for marketing purposes. As a matter of ethics consistent with our values, we do not enter into strategic partnerships to share your data by promoting a service or product of a Third Party company.<\/span><\/p>

              The Company does not disclose your personal data to third parties unless:<\/span><\/p>